New Style Elegant Buckle Strap Sandals
15 Days Easy Return & Exchange
Items(except final sale products, swimwear, jewelry)can be returned or exchanged within 15 days from the delivered day.
Return & Exchange Conditions
1. Please contact us within 15 days starting from the day you receive your order.
2. Return shipping fees are at customers' own expense.
3. Final sale products, swimwear, jewelry are not covered by warranty.
4. Returns must be received in new condition, unused, unworn, unwashed, unaltered in any way. Items returned with obvious use, makeup, deodorant, perfume or stains will be subjected to refusal.
5. Any addresses on the parcel is not approved as return address. Returned package without authorized return address from customer service representatives will not be refunded or exchanged.
6.We do not offer Freight To Collect (FTC) service for the packages returned. Return shipping cost for the returned packages are non-refundable
Contact our customer service at email@example.com to get a return authorization.
We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit a help ticket from Contact us once your decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fees. We will process the refund within a week after receiving your return package. FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card. We will NOT accept order cancellation request if the orders have been shipped.
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
Delivery Time=Processing Time+Shipping Time
It usually takes 3-5 business days to prepare your order. If processing time take longer than that, an email will be sent to your registered email box.
We offer two shipping methods.
1. Postal Shipping: 10-20 Business Days, US$5+
2. Express Shipping: 5-8 Business Days, US$12+
Note For Custom Tax or Duty
Normally customers will not be charged of any additional fees via regular mail. However, for some European countries, you may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 30 business days and the faster delivery will take 2 to 5 business days with extra 3 to 5 business days of processing time for every order . If you have any further questions, please contact our customer services at firstname.lastname@example.org
We strongly suggest you have your measurements taken and use them as a reference when selecting an items size. Measure yourself by following the guide below.
1.Please according your own measurements to choose your suitable size.
2.This sizes listed is based on international sizing system,Please see the Size chart Guide to find the correct size.
About Size:Size may be 2cm/1 inch inaccuracy due to hand measure. These measurements are meant as a guide to help you select the correct size. Please take your own measurements and choose your size accordingly.
About Color:The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions. The items colors depicted should only be used as an approximate guide.
Please take your measurements before placing an order.Follow the guide here below to measure yourself.
Clothing Laundry Tips:
1.Use the recommended amount of a premium detergent for delicate articles.
2.Silk articles need to be washed separately because they have a lower colorfastness than other fabrics.
3.Hand washing is recommended for delicate items such as lace, lingerie, wool, silk or very dark colors that may run. Using lukewarm or cold water under 30°C and squeeze gently. Turn inside out when hanging up and do not dry clothes in full sunlight.
4.The clothes should be at least 3 quarters dry before ironing. Ironing temperature recommended from 100°C to 180°C depending on the fabric.
5.The steam setting should be on high since ironing silk requires a lot of moisture. After the silk is lightly misted with water, it is placed face down on the ironing board and covered with a press cloth.
6. Avoid washing or bleaching for leather articles. Dry Cleaning is recommended for them.
Shoes Maintenance Tips:
1. Keep the shoes in a dust proof bag or wrapped with a soft cloth, avoid contact with solvents, acids, alkali, oils and other corrosive materials. Clean shoes regularly, avoid hard brushing and the use of shoe polish on the shoe surface; this will reduce the life of the shoe itself.
2. Artificial leather: Cleaning of artificial leather surface is relatively simple, just clean the surface with a damp cloth and then dry-wipe immediately.
3. Sanded Leather (Suede Leather): This material is also relatively simple to clean, use a clean and dry toothbrush; brush the surface in one direction.
4. Patent leather: This leather is the easiest to clean due to its non-absorbing nature. Clean the leather with a wet cloth and dry-wipe immediately.
5. Special fabric leather: To clean this type of material, use a small toothbrush dipped in mild detergent and brush on the stained spots, and then clean with a small toothbrush dipped in water. Dry-wipe with a clean cloth.
6. For other maintenance and cleaning, professional cleaning service is strongly recommended.